Frequently Asked Questions

Liv Ahwatukee was constructed in 2014, making our community an established part of the Phoenix area. While there have been no major structural renovations since our initial construction, we take immense pride in the meticulously maintained appearance of our grounds and interiors. We are committed to a high standard of upkeep, ensuring that our modern design and resort-style amenities continue to offer a fresh, high-quality living experience for all our residents.

laminated wood plank flooring and carpet in bedrooms and closets

Our homes are designed with both comfort and convenience in mind. Our one-bedroom floor plans feature a full-size soaking bathtub, perfect for relaxing. For those in our two- and three-bedroom residences, the primary suite offers a spacious walk-in standing shower, while the guest bathroom includes a full-size bathtub to provide the best of both worlds.

Our gourmet kitchens are designed to inspire your inner chef, featuring sleek granite countertops and a full suite of modern stainless steel appliances. Each home comes equipped with a high-performance GE refrigerator and, uniquely for apartment living, gas ranges for precision cooking. For added convenience, every residence also includes a full-size washer and dryer, ensuring your laundry needs are handled right from the comfort of your home.

Yes, washers and dryers are included in every apartment. Each home features a full-size, side-by-side washer and dryer, conveniently located inside the apartment, including in our studio homes.

Our apartments feature granite countertops throughout the home, including in the kitchens and bathrooms, offering a polished, durable, and upscale finish.

Liv Bundle includes: Internet & Valet Trash - All $140

Our homes feature a stylish and functional combination of high-quality flooring:

• Living Areas: Durable laminate wood-plank flooring throughout the entry, kitchen, living, and dining areas.

• Bedrooms & Closets: Soft, comfortable carpeting in all bedrooms and bedroom closets.

Select apartment homes in our community offer ADA-accessible features. Please contact our leasing team to check current availability for accessible layouts.​

We offer flexible leasing options designed to fit your lifestyle, with lease terms ranging from 3 to 18 months. This gives you the freedom to choose a shorter stay or a longer-term home, depending on what works best for your plans. With a wide variety of floor plans and tours available every day, we make it easy to find the perfect fit.

Yes, we do accept Section 8 and other housing assistance vouchers, in accordance with Phoenix fair housing and source of income protections. We are happy to work with voucher holders, and everyone is welcome to apply. Because we are not a tax credit community, all applicants, including those using assistance, must still meet our standard approval criteria for income, credit, criminal and rental history. The voucher can be applied toward your rent portion, but the overall household still needs to qualify for the apartment. Our team is always happy to walk through the process with you and answer any questions so you know exactly what to expect.

Electric and gas services are not included in the monthly rent and are set up independently by the resident. For your convenience, water is metered and billed individually for each home based on actual usage; this balance is simply added to your monthly ledger, allowing you to pay for water and rent in one easy transaction. Residents have the option to opt-in the Liv bundle where internet and trash valet can be bundled into rent.

Yes, renter’s insurance is required. We ask for a minimum of $100,000 in liability coverage, and you are welcome to use any provider you choose or take advantage of our preferred partner, Homebody Insurance, for a quick and easy setup.

We do not allow subletting or short-term rentals through platforms like Airbnb or VRBO. This helps us maintain a safe, secure, and welcoming community for everyone who lives here. By ensuring that all residents are listed on the lease and that guests are always accompanied by a resident, we are able to preserve the residential feel of the community and give our residents peace of mind knowing their neighbors are part of the community too.

Applying is easy. Just visit www.livahwatukee.com and click “Apply Here” to get started. Our leasing team is available every day and can be reached by phone at (480) 992-1476, if you need any help or have questions along the way.

We make paying rent easy and flexible. You can pay online, over the phone, or in person at the office, and we also offer a secure drop box for added convenience. We accept every form of payment except cash, so whether you prefer to pay digitally or in person, there are plenty of options to fit your needs.

Rent is due on the 1st of each month, and we offer a 5-day grace period that includes the 1st, so your payment is not considered late until the 6th of the month. We want to give you a little extra flexibility while still keeping everything simple and clear.

At Liv, protecting our residents and our community from fraud is a top priority. We use a combination of industry-leading technology and internal safeguards to ensure every application is thoroughly verified before approval. All applications are processed through Entrata, our secure property management platform, which includes built-in fraud detection and screening tools. We also use Resident Verify to confirm identity, income, employment, and rental history, helping us ensure that the information provided is accurate and legitimate. In addition, our team reviews applications for consistency, runs credit and background screenings, and verifies documentation before any lease is approved. This layered approach allows us to prevent identity fraud, income misrepresentation, and unauthorized occupants, which helps keep our community safe, fair, and secure for everyone.

We have a one-time pet fee that helps cover potential pet-related wear and tear, supports our Poo Prints program, and helps keep the community clean, safe, and comfortable for all of our residents, including our four-legged ones. There is also a small monthly pet rent per pet. The one-time fee and monthly rent vary depending on whether you have a cat or a dog, and there are slightly adjusted fees for additional pets. We allow up to three pets per home, with a limit of two dogs. For the safety and comfort of everyone in the community, there are a few breed restrictions in place, and our leasing team is always happy to review those with you and help make sure your pets are a great fit.

While applications are evaluated on an individual basis, we generally look for the following criteria:

• ​Credit Score: A minimum credit score of 620 is required for standard approval. If you are applying with a guarantor, they must have a credit score of 660 or higher.

• Background Check: We are committed to maintaining a drug-free and crime-free community. Background checks are conducted for all applicants.

• Rental History: We verify past rental history and require that applicants have no outstanding balances owed to previous landlords or rental communities.

• Financial Screening: We review income eligibility as well as the total amount of accounts currently in collections.

The approval process typically takes 24 to 72 hours.

To ensure the fastest turnaround time, please ensure that:

• All requested proof of income and required documents are submitted with your application.

• Third-party credit and background screening reports process without delay.

Note: Incomplete applications or missing documentation may extend processing time.

Move-in costs vary depending on your move-in date and application qualifications, but standard fees typically include:

• Administration Fee: $250 (one-time)

• Security Fee: $250 standard base fee

• Prorated Rent: Calculated based on your specific move-in date

• Additional Security Deposit: Up to one full month's rent, depending on credit and screening results

• Pet Fees & Deposits: Applicable if moving in with pets (added to your total balance)

Yes. Security deposits are refundable upon move-out, subject to the terms of your lease agreement.

Please note:

• Any final unpaid utility charges (such as your final water bill) will be deducted from the deposit balance.

• Deductions may also apply for unpaid balances or damages beyond normal wear and tear.

• The remaining balance will be returned to you in accordance with state guidelines.

Yes! We offer agent-led, self-guided, and virtual tours to fit your schedule. You can request a tour by submitting an inquiry on our website and selecting your preferred option:

• Agent-Led Tours: Schedule an in-person walkthrough with a member of our leasing team to guide you through the community and answer your questions.

• Self-Guided Tours: Check in at the leasing office upon arrival to set up your tour. You can explore the community at your own pace and stop back by the office afterward for answers to any questions.

• Virtual Tours: Tour our available homes online from the comfort of your home.

Note: A valid government-issued ID is required for all in-person and self-guided tours.

Yes, absolutely. Our community is designed with remote work in mind. We offer a conference room, individual work pods, and comfortable lounge areas with power outlets, all available with 24-hour access, so you can work, meet, or study whenever it fits your schedule.

Yes, every apartment is internet and cable ready with internet included in Liv bundle. Service is provided through Cox Communications and is set up directly in your name, so you only pay for the plan that fits your needs. Our team is always happy to help guide you through the setup process. It'll start with Cox's website Cox.com/QuickConnect

We offer Amazon Hub package lockers for secure and convenient delivery. There is no additional charge, and we enroll all residents automatically so you can enjoy easy, worry-free package pickup with peace of mind. Deliveries can also be made straight to your front door.

Yes, also included in our Liv bundle service is Monday-Friday with pick up after 8pm. placing trash out between the hours of 6-8pm, and within the bin that we provide for you!

Please note the following regarding accessibility throughout the property:

• Residential Buildings: Our apartment buildings do not have elevators. Upper-floor homes are accessible via stairs only.
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• Community Amenities: An elevator is available on-site providing direct access to the fitness center.

To ensure a healthy and pleasant living environment for all, Liv Communities are designated as smoke-free zones. This policy applies to all areas, including: Common areas, Parking lots, Amenities, Apartments, Patios. Residents found in violation of this policy will incur a fine of $300. Additionally, residents are responsible for ensuring their guests are in adherence of this.

​Yes, a maximum of 3 pets (up to 2 dogs) are allowed. Initial fees are $300 for cats and $450 for dogs, plus a $35 monthly pet rent for cats and $50 for dogs. Breed restrictions apply, and additional dogs require a $40 registration fee at move-in.

We love being a pet-friendly community. To ensure a comfortable and well-balanced environment for everyone, we do have a short list of breeds that require specialized care or training that we are not able to accommodate. This includes Doberman Pinschers, Rottweilers, German Shepherds, Chow-Chows, Huskies, Mastiffs, Pit Bulls, Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and any dog-wolf mix, or any mix containing one of these breeds. Our team is always happy to help review your pet's veterinarian paperwork and answer any questions.

We offer amenities designed just for your furry friends, including a bark park where they can run and play. We also host community events tailored specifically for fur residents such as our monthly Yappy Hour. We strive to provdie you and your furry companions fun ways to connect with neighbors and feel right at home at Liv Northgate.

If you need to end your lease agreement early, the following policies apply:

• Lease Break Fee: Early termination requires written notice to vacate along with an early termination fee equal to two (2) months' rent.

• Proper Notice: Formal written notice must be submitted to the management office prior to moving out.

• Subletting & Transfers: We do not allow subletting or lease transfers to third parties.

To ensure the comfort and security of all residents, overnight guests are permitted under the following guidelines:

• Guest Limits: A maximum of two (2) overnight guests is allowed at any one time.

• Stay Duration: Stays are limited to a maximum of seven (7) consecutive days.

• Extended Stays: Any stay exceeding 7 days requires prior written authorization from Management.

Liv Ahwatukee is located within the award-winning Kyrene School District and the Tempe Union High School District. Nearby elementary and K–8 options include Kyrene del Milenio, Kyrene Akimel A-al Middle School, and Horizon Honors Charter School, which is just a short walk from our community. High school students typically attend Desert Vista High School, consistently ranked as one of the top public high schools in the state. In addition to these excellent public options, there are multiple private and charter school choices within a few miles of our community, giving families a variety of premier educational paths close to home.

Sky Harbor is 15 minutes away

The community is located directly on Loop 202 and I-10, and is approximately a 12-minute drive from Phoenix Sky Harbor International Airport.

Very much!

Yes. Public transit is conveniently located right outside our community. A Valley Metro bus stop is located at the intersection of 50th Street and Chandler Boulevard (Route 156), providing easy connections throughout the area.

​Nearby dining and shopping options include Ahwatukee Foothills Towne Center, Chandler Pavilions, The Stand, and Waffle Luv.

Absolutely, we do. We offer flexible lease terms ranging from 3 to 18 months, so a 9-month lease is definitely available. We want to make it easy to find a term that fits your plans, whether you are here short-term or settling in longer. We also have tours available every day, so if you would like to see the community, amenities, or specific floor plans, we would love to set one up for you.

We make touring very easy and flexible. You can visit us in person to walk the community and see everything firsthand, join us for a virtual tour if you are out of town or prefer to tour from home, or even do a phone tour where we can go over floor plans, pricing, availability, and answer all your questions. We offer tours every day, so just let me know what works best for you and we will be happy to get you scheduled.

We offer a wide variety of floor plans to fit just about every lifestyle. We have studios, which are some of the only ones available in the area, along with one, two, and three bedroom homes, including two bedroom, one bath options as well. All of our residences are designed with a luxurious, open-concept layout, featuring high-end finishes, stainless steel appliances, creating a space that feels both elevated and comfortable to come home to.

Yes, we have on-site maintenance and they truly are the backbone of our team and everyday superheroes for our community. We work hard to complete all service requests within 48 hours, and we also offer 24-hour emergency maintenance for those larger concerns that can happen outside of office hours. Even when the office is closed, our maintenance team is always reachable to make sure our residents are taken care of.

Yes, we offer 24-hour emergency maintenance. Our on-site team is always available for urgent issues, even when the office is closed, so you can feel confident knowing help is just a call away whenever you need it.

We make parking easy and convenient for our residents. Every home is provided with an assigned covered carport, and our loft-style homes include a private garage. In addition, we offer uncovered parking on a first-come, first-served basis, along with optional garages available to rent if you would like extra space or additional covered parking.

We offer open parking throughout the community, available on a first-come, first-served basis, which makes it easy and convenient for guests to visit. There are plenty of spaces located around the community to keep parking simple and stress-free.

Our clubhouse is open 24 hours a day for residents to enjoy. The only times it may be temporarily unavailable are if it has been reserved by a neighbor for a special event or if Liv is hosting a community gathering - at which point you should still come. We also have nightly courtesy patrols to make sure the space is being respected and remains comfortable for everyone.

The fitness center is also open 24 hours a day, giving you the freedom to work out whenever it fits your schedule. While the gym itself is always accessible, the yoga studio does host scheduled fitness classes, so certain areas may be reserved during those times.

Our resort-style pool is open 24 hours a day, seven days a week, with only minimal downtime for routine maintenance. During the winter months, the pool is heated, so you can enjoy it year-round. To keep the experience comfortable for everyone, we observe quiet hours from 10:00 pm to 8:00 am, and our courtesy patrol helps ensure the area stays safe and respectful at all times.

The business center is available 24 hours a day and can be reserved at no cost for personal meetings, studying, or remote work, making it a great extension of your home office.

Yes, we are a gated community. We have vehicle entry gates along with remote guest access, so residents can easily let in guests, visitors, or delivery drivers right from their phone. This gives you both convenience and added peace of mind.