Frequently Asked Questions
When were these apartments built? Have there been any renovations?
Liv Ahwatukee was constructed in 2014, making our community an established part of the Phoenix area. While there have been no major structural renovations since our initial construction, we take immense pride in the meticulously maintained appearance of our grounds and interiors. We are committed to a high standard of upkeep, ensuring that our modern design and resort-style amenities continue to offer a fresh, high-quality living experience for all our residents.
What type of flooring do the apartments have?
laminated wood plank flooring and carpet in bedrooms and closets
Is there a bathtub or just a shower?
Our homes are designed with both comfort and convenience in mind. Our one-bedroom floor plans feature a full-size soaking bathtub, perfect for relaxing. For those in our two- and three-bedroom residences, the primary suite offers a spacious walk-in standing shower, while the guest bathroom includes a full-size bathtub to provide the best of both worlds.
What kind of appliances and features does the kitchen have?
Our gourmet kitchens are designed to inspire your inner chef, featuring sleek granite countertops and a full suite of modern stainless steel appliances. Each home comes equipped with a high-performance GE refrigerator and, uniquely for apartment living, gas ranges for precision cooking. For added convenience, every residence also includes a full-size washer and dryer, ensuring your laundry needs are handled right from the comfort of your home.
Are washers and dryers available? Are they in the apartment? What kind?
Yes, washers and dryers are included in every apartment. Each home features a full-size, side-by-side washer and dryer, conveniently located inside the apartment, including in our studio homes.
What type of counter tops do the apartments have?
Our apartments feature granite countertops throughout the home, including in the kitchens and bathrooms, offering a polished, durable, and upscale finish.
What is the Liv Bundle?
Liv Bundle includes: Internet & Valet Trash - All $140
What leasing options are available?
We offer flexible leasing options designed to fit your lifestyle, with lease terms ranging from 3 to 18 months. This gives you the freedom to choose a shorter stay or a longer-term home, depending on what works best for your plans. With a wide variety of floor plans and tours available every day, we make it easy to find the perfect fit.
Do you accept Section 8 vouchers?
Yes, we do accept Section 8 and other housing assistance vouchers, in accordance with Phoenix fair housing and source of income protections. We are happy to work with voucher holders, and everyone is welcome to apply. Because we are not a tax credit community, all applicants, including those using assistance, must still meet our standard approval criteria for income, credit, criminal and rental history. The voucher can be applied toward your rent portion, but the overall household still needs to qualify for the apartment. Our team is always happy to walk through the process with you and answer any questions so you know exactly what to expect.
Are utilities inlcuded?
Electric and gas services are not included in the monthly rent and are set up independently by the resident. For your convenience, water is metered and billed individually for each home based on actual usage; this balance is simply added to your monthly ledger, allowing you to pay for water and rent in one easy transaction. Residents have the option to opt-in the Liv bundle where internet and trash valet can be bundled into rent.
Is renter's insurance required?
Yes, renter’s insurance is required. We ask for a minimum of $100,000 in liability coverage, and you are welcome to use any provider you choose or take advantage of our preferred partner, Homebody Insurance, for a quick and easy setup.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
We do not allow subletting or short-term rentals through platforms like Airbnb or VRBO. This helps us maintain a safe, secure, and welcoming community for everyone who lives here. By ensuring that all residents are listed on the lease and that guests are always accompanied by a resident, we are able to preserve the residential feel of the community and give our residents peace of mind knowing their neighbors are part of the community too.
How do I apply?
Applying is easy. Just visit www.livahwatukee.com and click “Apply Here” to get started. Our leasing team is available every day and can be reached by phone at (480) 992-1476, if you need any help or have questions along the way.
How do I pay rent?
We make paying rent easy and flexible. You can pay online, over the phone, or in person at the office, and we also offer a secure drop box for added convenience. We accept every form of payment except cash, so whether you prefer to pay digitally or in person, there are plenty of options to fit your needs.
When is rent due?
Rent is due on the 1st of each month, and we offer a 5-day grace period that includes the 1st, so your payment is not considered late until the 6th of the month. We want to give you a little extra flexibility while still keeping everything simple and clear.
What steps does Liv take to prevent rental application fraud?
At Liv, protecting our residents and our community from fraud is a top priority. We use a combination of industry-leading technology and internal safeguards to ensure every application is thoroughly verified before approval. All applications are processed through Entrata, our secure property management platform, which includes built-in fraud detection and screening tools. We also use Resident Verify to confirm identity, income, employment, and rental history, helping us ensure that the information provided is accurate and legitimate. In addition, our team reviews applications for consistency, runs credit and background screenings, and verifies documentation before any lease is approved. This layered approach allows us to prevent identity fraud, income misrepresentation, and unauthorized occupants, which helps keep our community safe, fair, and secure for everyone.
Do you require a pet deposit?
We have a one-time pet fee that helps cover potential pet-related wear and tear, supports our Poo Prints program, and helps keep the community clean, safe, and comfortable for all of our residents, including our four-legged ones. There is also a small monthly pet rent per pet. The one-time fee and monthly rent vary depending on whether you have a cat or a dog, and there are slightly adjusted fees for additional pets. We allow up to three pets per home, with a limit of two dogs. For the safety and comfort of everyone in the community, there are a few breed restrictions in place, and our leasing team is always happy to review those with you and help make sure your pets are a great fit.
Are there any breed restrictions?
We love being a pet-friendly community. To ensure a comfortable and well-balanced environment for everyone, we do have a short list of breeds that require specialized care or training that we are not able to accommodate. This includes Doberman Pinschers, Rottweilers, German Shepherds, Chow-Chows, Huskies, Mastiffs, Pit Bulls, Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and any dog-wolf mix, or any mix containing one of these breeds. Our team is always happy to help review your pet's veterinarian paperwork and answer any questions.
Is the apartment set up for working remotely?
Yes, absolutely. Our community is designed with remote work in mind. We offer a conference room, individual work pods, and comfortable lounge areas with power outlets, all available with 24-hour access, so you can work, meet, or study whenever it fits your schedule.
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Yes, every apartment is internet and cable ready with internet included in Liv bundle. Service is provided through Cox Communications and is set up directly in your name, so you only pay for the plan that fits your needs. Our team is always happy to help guide you through the setup process. It'll start with Cox's website Cox.com/QuickConnect
How do I get my packages/do you have package lockers?
We offer Amazon Hub package lockers for secure and convenient delivery. There is no additional charge, and we enroll all residents automatically so you can enjoy easy, worry-free package pickup with peace of mind. Deliveries can also be made straight to your front door.
Do you offer valet trash service and/or recycling?
Yes, also included in our Liv bundle service is Monday-Friday with pick up after 8pm. placing trash out between the hours of 6-8pm, and within the bin that we provide for you!
What is the smoking policy?
To ensure a healthy and pleasant living environment for all, Liv Communities are designated as smoke-free zones. This policy applies to all areas, including: Common areas, Parking lots, Amenities, Apartments, Patios. Residents found in violation of this policy will incur a fine of $300. Additionally, residents are responsible for ensuring their guests are in adherence of this.
Do you allow pets; if so, do you have pet amenities?
Yes, we are a very pet-friendly community. We not only welcome pets, but we also offer amenities designed just for them, including a bark park where they can run and play. We also host community events tailored specifically for fur residents such as our monthly Yappy Hour. We strive to provdie you and your furry companions fun ways to connect with neighbors and feel right at home at Liv Northgate.
What's the resident parking situation?
We make parking easy and convenient for our residents. Every home is provided with an assigned covered carport, and our loft-style homes include a private garage. In addition, we offer uncovered parking on a first-come, first-served basis, along with optional garages available to rent if you would like extra space or additional covered parking.
What is the guest parking situation?
We offer open parking throughout the community, available on a first-come, first-served basis, which makes it easy and convenient for guests to visit. There are plenty of spaces located around the community to keep parking simple and stress-free.
What schools are in the area?
Liv Ahwatukee is located within the award-winning Kyrene School District and the Tempe Union High School District. Nearby elementary and K–8 options include Kyrene del Milenio, Kyrene Akimel A-al Middle School, and Horizon Honors Charter School, which is just a short walk from our community. High school students typically attend Desert Vista High School, consistently ranked as one of the top public high schools in the state. In addition to these excellent public options, there are multiple private and charter school choices within a few miles of our community, giving families a variety of premier educational paths close to home.
How far is it to the nearest airport or train station?
Sky Harbor is 15 minutes away
Are you near any transportation routes? Which ones?
Yes, we are right on the Loop 202 and I-10
How walkaable/bikable is the community.
Very much!
Do you offer 9 month Leases
Absolutely, we do. We offer flexible lease terms ranging from 3 to 18 months, so a 9-month lease is definitely available. We want to make it easy to find a term that fits your plans, whether you are here short-term or settling in longer. We also have tours available every day, so if you would like to see the community, amenities, or specific floor plans, we would love to set one up for you.
What kind of tours do you offer?
We make touring very easy and flexible. You can visit us in person to walk the community and see everything firsthand, join us for a virtual tour if you are out of town or prefer to tour from home, or even do a phone tour where we can go over floor plans, pricing, availability, and answer all your questions. We offer tours every day, so just let me know what works best for you and we will be happy to get you scheduled.
What kind of flooplans do you offer?
We offer a wide variety of floor plans to fit just about every lifestyle. We have studios, which are some of the only ones available in the area, along with one, two, and three bedroom homes, including two bedroom, one bath options as well. All of our residences are designed with a luxurious, open-concept layout, featuring high-end finishes, stainless steel appliances, creating a space that feels both elevated and comfortable to come home to.
Do you have on site mainteance available?
Yes, we have on-site maintenance and they truly are the backbone of our team and everyday superheroes for our community. We work hard to complete all service requests within 48 hours, and we also offer 24-hour emergency maintenance for those larger concerns that can happen outside of office hours. Even when the office is closed, our maintenance team is always reachable to make sure our residents are taken care of.
Do you offer emergency mainteance?
Yes, we offer 24-hour emergency maintenance. Our on-site team is always available for urgent issues, even when the office is closed, so you can feel confident knowing help is just a call away whenever you need it.
What are the hours of the clubhouse?
Our clubhouse is open 24 hours a day for residents to enjoy. The only times it may be temporarily unavailable are if it has been reserved by a neighbor for a special event or if Liv is hosting a community gathering - at which point you should still come. We also have nightly courtesy patrols to make sure the space is being respected and remains comfortable for everyone.
What are the hours for the fitness center?
The fitness center is also open 24 hours a day, giving you the freedom to work out whenever it fits your schedule. While the gym itself is always accessible, the yoga studio does host scheduled fitness classes, so certain areas may be reserved during those times.
What are the hours for the pool? Is it open seasonally?
Our resort-style pool is open 24 hours a day, seven days a week, with only minimal downtime for routine maintenance. During the winter months, the pool is heated, so you can enjoy it year-round. To keep the experience comfortable for everyone, we observe quiet hours from 10:00 pm to 8:00 am, and our courtesy patrol helps ensure the area stays safe and respectful at all times.
What are the hours for the business center?
The business center is available 24 hours a day and can be reserved at no cost for personal meetings, studying, or remote work, making it a great extension of your home office.
Is this a gated community?
Yes, we are a gated community. We have vehicle entry gates along with remote guest access, so residents can easily let in guests, visitors, or delivery drivers right from their phone. This gives you both convenience and added peace of mind.